Online workshop: What is the Iceberg Model?

When, where & how to book

13 November:
Asia Pacific Sydney: 10:00am | Singapore: 7:00am
North America EST: 11:00am

20 November:
Europe GMT: 8:00am
North America PST: 11:00am
Asia Pacific Singapore: 3:00pm

Duration: 2 hour, online via Zoom platform



The Iceberg Model helps you to:

Think Systemically. Get Confident. Prototype Ideas for Change.

“It felt like we were going on a voyage of discovery rather than merely ‘stepping through a programme’. As a result, the outcomes were more substantial and went deeper.”
Head of Investment Banking, Triodos Bank – UK

The iceberg model is a simple, powerful and practical tool for working with complexity and thinking about change. It helps you to find team dynamics you can’t see allowing you to break your team’s old habits. Applying the Iceberg Model enables you to gain clarity of what is hidden below surface level conversation and passive aggressive emails. You gain the insight to truly align your team.

This workshop is for you if you are a team leader or manager that:

…has some sense that your set of techniques and tools you have to rely on is not working as effectively as it once has, or

…when it comes to leading your team, you’re feeling stuck and you can’t quite put your finger on why that is, or

…your gut tells you that you need to do something that feels radically different to your team.

If this resonates for you, then:



This workshop will look at complexity in an organisational context. We will learn what influences and drives behaviour and the outcomes we experience.  We will examine how change happens (and how it can be resisted) and most importantly, use the iceberg model to explore complex situations and how we can intervene.

What can you expect?

An engaging, participative and practical online workshop that focuses on how we can take practical action.

Participants will share insights and learning to develop our shared understanding of complexity in a range of contexts. The Iceberg Model is used to make sense of what we see and what we don’t see in our own workplace. You will experience a new way of working that acknowledges the relational and interconnected nature of our organisations and communities.

Benefits of attending?

  • Knowing how you and your teams can use the iceberg model in practice.
  • New insight into the workings of your organisation and practical ways to navigate through complexity.
  • A bigger network of support and resource.

Workshop leaders

Lycia Harper is a complex systems practitioner. She gives people practical, accessible ways to think and act systemically i.e. take a ‘whole system’ approach. Her work based on the science of how human systems work, evolve and flourish. These practices help them to navigate through complexity for sustainable change. Lycia works with not-for-profits, civil society and corporate organisations.

Pete Masters has thousands of hours of experience in interactive online facilitation. He knows how to make people welcome in a virtual environment. Drawing from 10 years of experience working in digital marketing and operations in startups, small business and leadership and development, including six years working in next-stage organisations (i.e. not hierarchical), his mission is to embed learning using digital tools.

What People Say

Lycia has the unique ability to bring together a diverse group of people, often with very different agendas, in a way that helps us see through the complexity and ultimately achieve great results.”
Mark Thain, Vice President for Social Innovation at Barclays


Working with Lycia was very uplifting. It brought clarity to things that had seemed confused and ill-defined. I came to see the limiting patterns in the operation of the organisation, and my own place in this. As a result, we have been re-defining our objectives and we are now in the process of significant change.”
Trustee of a Social Housing Organisation, UK

The Iceberg Model workshop with examples


Back to all news

Comments are closed.

back to top